Privacy Policy

Privacy Policy

Rensbank is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our banking services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, address, phone number, email, date of birth, and identification details.
  • Financial Information: Account details, transaction history, and payment details.
  • Device & Usage Data: IP address, browser type, device information, and login history.
  • Cookies & Tracking Technologies: To enhance your experience and improve our services.

2. How We Use Your Information

We use the information collected to:

  • Process transactions and manage your account.
  • Improve security and prevent fraud.
  • Comply with legal and regulatory obligations.
  • Enhance customer experience and provide personalized banking services.
  • Communicate important updates, promotions, or changes to our services.

3. How We Protect Your Information

Rensbank employs industry-standard security measures, including:

  • Encryption: Protecting data in transit and at rest.
  • Two-Factor Authentication (2FA): Additional security for user logins.
  • Regular Security Audits: Ensuring compliance with best security practices.
  • Access Controls: Limiting access to authorized personnel only.

4. Information Sharing & Disclosure

Rensbank does not sell or share your personal data with third parties, except:

  • Regulatory Compliance: When required by law or financial regulations.
  • Fraud Prevention & Security: With security agencies or fraud prevention services.
  • Third-Party Service Providers: Trusted partners assisting in banking operations, under strict confidentiality agreements.

5. Your Privacy Rights

As a Rensbank user, you have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data, subject to legal and regulatory requirements.
  • Opt-out of marketing communications.
  • Request details on how your data is processed.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your experience. You can manage cookie preferences through your browser settings.

7. Retention of Data

We retain personal and financial information as long as necessary to comply with legal, tax, and regulatory requirements.

8. Changes to This Policy

Rensbank may update this Privacy Policy periodically. Users will be notified of significant changes via email or in-app notifications.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:
📩 Email: support@rensbank.com
📞 Phone: +15678896554